The confidentiality policy of SIA “INBOKSS” defines how SIA "INBOKSS" reg. No. 40003560720, hereafter in the
text INBOX, uses information and how you, the INBOX user, can protect your confidentiality.
By using INBOX services, you entrust us with your information. This confidentiality policy has been developed to
help users understand what information we collect, why we do this, and how we use it. This policy is very important,
therefore we hope that you will devote some time to carefully reading this document.
Information management, as well as confidentiality and security protection options are available in the “User Profile”
Information provided by you is used to show you the most suitable advertisements, help you to contact people, and
provide faster and simpler sharing with others.
1. Collected information
1.1 Personal information
When registering, you must provide information about yourself:
1.1.3. Birth date
The information we receive when you use our services. We collect information on what services you use and how you
use them. This collection applies to the information below.
1.2 Internet Protocol address
INBOX collects information linked with your login:
1.2.1. Login IP address
1.2.2. Login date and time
1.3. Location information
When you use INBOX services, we can collect and process information on your physical location. INBOX uses location determination
technologies based on your IP address.
1.4 Payment information
When you make a payment for INBOX services, INBOX can collect and process information on your bank account, banking institution,
phone number and PayPal account. Payment card information is not collected or processed.
1.5 Local storage
INBOX can process and store information (including personal information) locally on your device, using systems such as your
browser’s online storage.
1.6 Cookies and similar technology
When you visit an INBOX service, we (and our partners) use various information collection and storage technologies which
can include using cookies or similar technologies for identifying your browser or device. INBOX uses these technologies
to collect and store information for the purpose of directing advertising.
2. Use of collected information
The information which INBOX collects from all INBOX services is used to provide, maintain, secure and improve current services;
to develop new services; and for the security of INBOX users. Collected information is also used to offer INBOX users
personalised content and advertisements.
For all INBOX services where an INBOX account is required, INBOX can use the name, surname and username the INBOX
user provided when registering their INBOX profile.
When you contact INBOX, your correspondence is saved to help us solve any problems you may come across. We can use
your email address to inform you of our services: for example, to let you know of any future changes or improvements.
The information which INBOX collects using cookies and other technologies is used to improve user experience (for
example, if you save your language preferences, you will be able to use our services in your chosen language) and
general service quality.
When showing users personalised advertisements, identifiers from cookies or similar technologies are not linked
with sensitive categories such as race, religious views, sexual orientation or health condition.
INBOX processes personal information in its servers, which are located in Latvia.
3. Transparency and choice
INBOX’s goal is to clearly state what information is collected by INBOX, so that the user can make a considered choice on
the use of their collected information. You can choose to take the further actions mentioned below.
3.1. Using the INBOX profile overview, you can review and control certain information linked with your INBOX account.
3.2. Using the advertising preferences under the INBOX profile overview, the user can edit their preferences for
advertisements seen on the INBOX network. Users can block all cookies in their browser, including cookies linked
with INBOX services. However, it is important to note that some INBOX services may not function properly if you disable
4. Access to and updating personal information
Regardless of when you use INBOX services, INBOX’s goal is to provide its users access to their personal information. If
this information is incorrect, we try to update or delete it quickly. INBOX’s goal is to provide its services in
such a way as to protect information from accidental or malicious deletion. Therefore, after deleting information
from INBOX services, a certain amount of time may pass before spare copies of this data are deleted from our active
4.1. INBOX and users’ shared information
4.1.1. You agree that all data provided by you is used for data processing in the INBOX database.
4.1.2. In the “User Profile” section you have the choice to refuse data processing.
4.1.3. Your data will be saved while you use INBOX services.
4.1.4. You have the right to edit and delete your data, in which case data is saved for as much time as necessary
to be certain that the edit or deletion has not been performed by a third party who may have unlawfully accessed
your email in your name.
4.1.5. INBOX promises to delete at your request any natural person’s data that you have provided.
4.2. Providing personal identifying information is a prerequisite of using INBOX services, considering that the contents
of your emails belong to you, and, in the case of a dispute, you must be able to demonstrate your rights.
4.2.1. In accordance with article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, you have
the right to submit complaints to a supervisory institution.
4.2.2. The user has the right to request a copy of their saved personal data in person at the INBOX office by identifying
themselves as a profile owner. The user’s saved data information will be prepared within 2 weeks of receiving the
5. Procedure for deleting and renewing personal information
Users’ personal data can be deleted in the following cases:
5.1. The user has the right to delete their own personal data by deleting their profile in the “User Profile” section;
access to the profile will be blocked and information about the user will be deleted from the INBOX servers within
5.2. Based on the INBOX portal conditions for use, INBOX can delete a user’s personal data by deleting the profile,
after which point information about the user will be deleted from the INBOX servers within one year.
The waiting period mentioned above is necessary to prevent unsanctioned actions from third parties using a user’s
During the period mentioned above in points 5.1 and 5.2 in which data will be saved, the user has the right to renew
their user profile in person at the INBOX office by identifying themselves as the profile owner. Renewal of personal
data takes place no later than two days after the request has been received.
During the period mentioned above in points 5.1 and 5.2 in which data will be saved, the user has the right to delete
their user profile in person at the INBOX office by identifying themselves as the profile owner. Deletion of personal
data takes place no later than two days after the request has been received.
6. INBOX measures for ensuring the security of personal information
INBOX takes the following steps to secure the INBOX business and its users against unsanctioned access to the information
held by INBOX, its modification, publication or deletion.
6.1 The following measures are being taken:
6.1.1. Encryption using a standard SSL.
6.1.2. To access their INBOX account, users are offered two-step verification.
6.1.3. To avoid unauthorised access to the system, INBOX supervises the collected information, its storage and processing,
including physical security measures.
6.1.4. Access to personal information can only be gained by INBOX employees; those who perform work for us; and
representatives who must know this information to process it at our request, who must comply with strict contractual
confidentiality requirements, and who can receive a disciplinary fine or be discharged from their duties if they
do not comply with these requirements.
7. Services to which this confidentiality policy applies
The INBOX confidentiality policy applies to all services offered by INBOX; however the policy does not apply to those services
with a separate confidentiality policy which is not reflected in this confidentiality policy.
The INBOX confidentiality policy does not apply to services offered by other businesses or natural persons, including
products or sites which may include INBOX services, or other sites linked with INBOX services.The INBOX confidentiality
policy does not apply to procedures implemented by other businesses or organisations who advertise INBOX services
8. Adherence to the policy and cooperation with regulatory institutions
INBOX regularly reviews its compliance with this confidentiality policy. On receiving an official written complaint or request
for support, we contact the submitter to decide on any further actions. To investigate any complaints regarding transfer
of personal information which we cannot solve directly with the person involved, INBOX cooperates with the applicable
regulatory institutions including local data protection institutions.
This confidentiality policy may change from time to time. INBOX does not restrict the rights of users in accordance with
this confidentiality policy without the user’s explicit permission. All changes to the confidentiality policy will
be published on this page and, if they are significant, a special notification will be sent (including those regarding
specific services, notifications on changes to the confidentiality policy will be sent by email.)